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The Business Solution for the Furniture Retail Industry
- If furniture retail is your business, you know the importance of empowering your sales team, keeping an accurate inventory, having your delivery trucks on the most-efficient delivery route, and using the best tools for communicating effectively with new and existing customers on the showroom floor. IRIDIUM knows the pain points of running a dynamic business, managing people, and keeping your books in order. This is why improvements to the IRIDIUM Business Software have been added with your bottom line in mind.
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>Key features in the Furniture Retail solution include:
- The ability to create quotes and then easily turn them into sales documents
- Administering purchasing orders for "special sales" that are created on the fly
- The ability to view orders with "already sold" items needing to be delivered
- Configuring user defined delivery statuses like: new order, tentative delivery dates, or awaiting customer feedback
- Integration of credit card processing.
Sales
- The IRIDIUM tool manages your entire sales process, from the initial point of sale to automatic delivery of an electronic receipt. Keeping pace with trends in the mobile marketplace, we've empowered the traditional workstation-based sales fleet with tablet technology (available on both iPad and Android devices)
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Key features in Sales include:
- Createing quotes and easily turn those into sales documents
- People Counting
- Inventory Look Up
People Counting
- Used to gauge customer traffic, including hourly traffic, peak traffic times, daily trends, gender, and group size, the IRIDIUM tool is linked with cameras that capture a series of photos of customers entering the retail location. Analyzing the pictures to find the highest quality image within the center of the frame, the date, time, and weather conditions are recorded with each image.
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Key features in People Counting include:
- Online Tracking information and "people count" helps management to have enough sales staff
Email Marketing
- A compliment to traditional marketing efforts, digital media marketing is a powerful, and affordable, way to reach your electronically connected customer base. From regularly scheduled newsletters, to communicating new product launches, or simply sending a “thank you for your business,”
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Key features in Email Marketing include:
- Having a “real time” account of each customer’s purchase history is a powerful way to target marketing campaigns based on information like past purchases or interest in specific products or services.
- Offer post delivery service surveys automatically distributed as well as reminders, billing information and thank you notes
Delivery
- Keeping customer communication at the forefront of receiving and delivery. the IRIDIUM tool facilitates a delivery schedule that is available on mobile devices and interfaced with powerful navigational software.
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Key features in Email Marketing include:
- Provide GPS trails of those carrying of mobile device
- Seeing the orders already sold for delivery and allow user defined statuses
Purchasing
Regardless of your company size or bottom line, the IRIDIUM tool can streamline your purchasing functions by automatically generating purchase orders for items that fall below reorder thresholds as well as items designated as “special buys” on sales documents and direct shipments.
Barcode Information
As items are purchased in a retail location, scanning the item’s barcode or UPC symbol is at the point of sale helps to track inventory within. Varying information that is contained (programmed) within the barcode or UPC symbol triggers the Inventory tool to automatically populate sales orders that are already preconfigured within the system
Management
The IRIDIUM tool helps to automate and monitor billing, invoicing, and driver commission reporting. This includes tracking orders that have been cancelled or not yet delivered and provide immediate feedback that answers the question, “How am I doing today?”
Accounting
Keeping the Accounting system streamlined, the IRIDIUM tool is configured with a highly-customizable general ledger as well as portals for accounts payable and accounts receivable. New to the tool is the integration of credit card processing, linking the transaction with the customer.
Payment Card Processing
The IRIDIUM tool lets you collect payments from your customers on a sale by sale basis or by keeping payment information on file and collection after a delivery or service is completed.
Mobile Devices
Costing of inventory within the system is calculated on an average cost basis, either by location or across all locations. When inventory is purchased, the total value of the inventory on the purchase order is added to the total value of the items currently in inventory. This total value is then divided by the total number of units and generates a new average cost value.
Multi Channel Integrations
As items are purchased in a retail location, scanning the item’s barcode or UPC symbol is at the point of sale helps to track inventory within. Varying information that is contained (programmed) within the barcode or UPC symbol triggers the Inventory tool to automatically populate sales orders that are already preconfigured within the system